Privacy Policy

1. Information We Collect

Viveworx ("we", "us", or "our") operates this website and develops mobile applications and web services. We collect only the information needed to operate our services and respond to you:

• Contact information you provide voluntarily, such as your name and email address, when you contact us by email.
• Basic technical data generated when you use our website or apps, such as device type, operating system version, app version, and anonymized usage statistics used to diagnose errors and improve stability.
• Information required by a specific app's features, which is described in that app's store listing and in-app notices before collection.

2. How We Use Information

We use the information we collect to:

• Provide, operate, and maintain our websites, apps, and services.
• Respond to your inquiries and provide customer support.
• Diagnose technical problems, prevent abuse, and improve the quality and security of our services.
• Comply with applicable legal obligations.

3. Data Retention

We keep personal information only for as long as it is needed for the purposes described above. Support emails are retained for up to 3 years after the inquiry is resolved, unless a longer period is required by applicable law (for example, Korean commerce and tax regulations). Technical and diagnostic data is retained in aggregate or anonymized form. When the retention period ends, we delete or irreversibly anonymize the data without undue delay.

4. Sharing With Third Parties

We do not sell, rent, or trade your personal information. We share it only in these limited cases:

• With service providers that host our infrastructure or deliver analytics and crash reporting, strictly to the extent needed to operate the service and under confidentiality obligations.
• When required by law, regulation, or a valid legal process.
• With your explicit consent.

5. Your Rights

You may request access to, correction of, or deletion of your personal information at any time. You may also withdraw consent to processing where processing is based on consent, and request that we restrict processing. To exercise any of these rights, contact us using the details below — we will respond without undue delay and within the period required by applicable law. If you are in the Republic of Korea, you also have rights under the Personal Information Protection Act (PIPA).

6. Children's Privacy

Our websites and apps are not directed to children under 14, and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, contact us and we will delete it promptly.

7. Security

We apply reasonable administrative and technical safeguards — including encrypted connections (HTTPS), access controls, and the principle of least privilege — to protect the information we hold. No method of transmission or storage is completely secure, but we work to protect your information against unauthorized access, alteration, and loss.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes to how an app processes personal information will also be announced through that app or its store listing.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us: